Delete your yokal account

Last reviewed October 18, 2026

In the app

• Shoppers: open yokal, tap Profile, then Delete account.
• Business owners: open the Storefront tab, then Delete account.

It happens right away, and you’re signed out.

By email

If you can’t use the app, email privacy@yokal.io from the email address you sign in with and ask us to delete your account. We’ll confirm it’s you, delete it, and reply within 45 days, usually much sooner.

What’s deleted

• Your account, name, home town, saved addresses, favorites, and notification settings.
• On your past orders: the name you gave, your notes and special instructions, and any delivery or shipping address. The note on any feedback you left is removed too.
• For a business: the storefront, menu, photos, and staff logins.

What’s kept

• What was ordered and the amounts stay in each business’s sales records, without a link to you, because businesses need them for taxes and refunds.
• A business’s Stripe account belongs to the business and isn’t affected; close it with Stripe if you want to.

The Privacy Policy has the details.